I would 100% recommend Ed.
We had our pool installed last year completed just before winter and it was the easiest money I ever spent and well well worth every penny. Ed personally showed up to talk with me, not sell me but talk to me about my reasons for having a pool and what he can provide to achieve my end goal. He walked the property with me, gave me options on pool placement and pros and cons of the placement areas, he helped me locate my septic bed, and suggestions on landscape changes, tree removal, etc etc. And he showed up personally each time. He really goes above and beyond what you expect from a company and an owner, especially in comparison to today's companies. His recommended trades were professional, showed up on time and did a great job as well.
Ed is very knowledgeable in what he does, they do a certain kind of pool and they do it very well, and once it's done I've had no issues getting anyone out here if I need help, I have gotten replies on weekend evenings when I couldn't figure out a setting on my salt system, they came out twice to show me how to close it because I forgot the first time... He never up sold me and always pointed me elsewhere if I could save money and worked with me and helped me save money on things that weren't even his problem (other jobs we were doing).
There are very few companies I would take the time to write an email like this for but Ed and Kemptville pools was such a refreshing change of pace from the typical grab your money and run companies we have today. Ed and his company truly care and take pride in their work, I mean Ed was in the hole while the excavator was digging, with a shovel making sure every angle and cut was perfect....
On a side note, the decision to get a pool was a big one, I was afraid of the work and if we would use it.
The new modern pools are so much easier to care for and my son was in the pool I'd say almost every single day, we had pool parties and friends over all summer. It was a great investment and I don't regret the pool or my decision to go with Ed and Kemptville one bit.
I'm sure you will love your new pool as much as we love ours and enjoy working with Ed as much as I did.

Cheers

As we never owned a pool before this summer, we asked lots of questions from many other pool owners and the clear advice we received was to go with Kemptville Pools - sure enough it was way easier and simpler than I could have ever imagined. The staff made the whole process so easy, starting from helping us choose the right shape, colour, size and positioning of the pool and taking us through the step by step process of installation. Kemptville pools gave us the full service we were looking for and a high quality product to enjoy for many years to come. It was an absolute pleasure dealing with all the people involved in installing and finishing our beautiful pool.

We are heading into the third season of enjoying our Kemptville Pool. We have a pool and lounge area that is perfect for our home, our family and our lifestyle. From the beginning of the design phase to the moment the water went in we were impressed with the service and the product. We have recommended Kemptville Pools to anyone we hear is thinking of getting a pool. They will not disappoint and you will have a pool that you and your family will enjoy for years to come!

We will always be satisfied Kemptville Pools customers, you guys go above and beyond, and we still tell people how happy we are with your company- throughout the planning stage, installation, and after sales
service, you are top notch!!!

Thanks you to the whole team, and that includes the office staff, who are always so pleasant on the phone. Thank you so much.

Your guys were fantastic, both my husband and I were immensely impressed at their efficiency, organization and productivity. They were pleasant, professional and when finished the did a great job cleaning up after themselves. It's no wonder Kemptville Pools has the reputation that it has. Just wanted you to know how happy we are with the efficiency and productivity of the project.

I tell anyone and everyone to get a Kemptville Pool pool. Customer service can’t be beat!!!

I just wanted to drop you a note regarding the site crew we have. I wanted to let you guys know how very impressed we are. These are very hard working, very polite guys one and all. They are positive and respectful in the extreme. Basically I can't say enough good things abut them. I also hold your site manage run very high regard - again, a very professional young man. We really appreciate your help and hard work - you guys actually make a construction project exciting and pleasant.

Very best wishes!

Just wanted to reinforce how pleased we are with this experience. We met with Ashley and Dave yesterday for the electrical hookup. Like everyone we have met from Kemptville pools and your network of trades we were very impressed with the work and with the professionalism. Ashley did a great job, left the worksite in pristine condition - even swept up the floor where he was working indoors. People such as Ashley, Andrew, Chris and other members of your trades team as well as Joel,and the rest of the install crew reflect a profound professionalism and pride in what they do; this is what Kemptville Pools brings to its customers. You make us feel like family. We can't thank you enough and would be happy to share our experience with potential customers.

I can't believe how awesome the customer service is at Kemptville Pool and Spa. I called to complain about my aquarit chlorine generator not working this morning and within 3 hours of the call, it was fixed! James was over about an hour later to replace the board and all was well.

I have and will continue to recommend Kemptville. With customer service like that, how could you not.

Very happy customer

Ed, Fred, Joel, James and team,

We would like to send you our thanks for the great work that you accomplished.

The work was started on time, finished on time and proceeded without any unpleasant surprises along the way. You kept us informed through the process and we always knew what was coming next. We are very pleased with the result. The design is stunning and we are totally satisfied with the quality of the workmanship.
Thanks again

We have had a great month of August in our new pool and are thoroughly enjoying it. We would like to thank you again for the great work!!

I have to tell you how impressed I have been with the after service that we have received since you installed our pool four years ago. We are as happy today with it as we were when it was new. Ed you gave us some great ideas and I am happy to say that we took many of your ideas and implemented them into the final product.

I would recommend you guys hands down for anyone who is thinking of a pool.

We were very impressed with the service, professionalism and quality of the entire team. They walked us through the entire process, answered our questions and made it easy. Kemptville Pools was fantastic. Why would you go anywhere else. Thanks Ed and Fred and the entire K-Team. We Love our pool!!!

We would like to say...WE LOVE OUR POOL! AWESOME JOB!

Hello Ed & team –

First wanted to convey how much we love our pool, the kids are little fish and it’s been an instant boost to our social network! We especially appreciated the team/family approach to your installation. Any concerns or questions we have along the way, are discussed in a timely manner.

Everyone loves the pool!! You guys did a great job, I would definitely recommend.

You and your team installed a pool at our place about 7 or 8 years ago in Bridlewood. LOVE the pool, and still get the opportunity to recommend Kemptville Pools to anyone who asks. :)

They were timley, kept their schedule. Customer service was fantastic, the quality of the product was really good. I would recommend to other friends and neighbors. I did some of the prep work, but in all it took one month. Overall very happy with Kemptville Pool and Spa. Everything they said they would do, they did. 2011